IT Support Services

The key success in today’s business requires an on-demand computing power, rather than the total ownership of the infrastructure and their maintenance.

Limrahsoft IT Services' end-user IT support Services are designed to provide streamlined services to end-users across locations for your business and improve end-user productivity. We provide a standardized process including on-site IT support for your end-user environment. Our 24x7 support services include desktop management, OS management, office automation applications, business applications, troubleshooting LAN issues and IT technical support services. We can help you:

  • Control costs
  • Reduce downtime
  • Improve agility and flexibility
  • Integrate emerging technologies
  • Access a high level of expertise
  • Remote Monitoring and Support
  • Redundant IT infrastructure expenditure with very minimal utilization value

What We Offer

  • IT Business: Our IT business solutions are critical components in improving IT management. It covers risk management as well as heightened accountability in decision-making. With LimrahSoft, your office and operations will link IT more closely to your business strategy by ensuring that IT investments generate business value.
  • IT Service Management: Service management ensures that IT aligns with your business requirements and that the right applications are available and meeting user needs. Using our process-driven approach, you can detect and resolve problems proactively. Our services are available to your business 24*7*365, striving consistently to reduce incident volume by an average of 10%, and slash downtime of critical services by as much as 70%.
  • IT Service Desk: We offer support services from basic IT helpdesk to enterprise service desk solutions. We provide desktop management, desktop support, messaging and collaboration, and mobile services which includes complete lifecycle management of desktop and mobile device environments, automated provisioning, deployment and support, multi-vendor asset management, break/fix, software and infrastructure management, SLA coherence, to name a few.
  • Network Services (CNS): We provide monitoring and management services for your network. We provide services for network management and security, complete management of application performance and unified communication. Our solution monitors and manages services for all IS operations such as change, capacity, incident and process management. Our expertise in handling legacy data, helps our customers to migrate their legacy network to latest technologies. We also provide next-generation transformation services like technology convergence.

  •  Help Desk Operations
  •  Technical Engineer Support
  •  Certified Technical Experts
  •  Effective management tools
  •  We support mid enterprise-level solutions